We want you to adore your purchase, but if something doesn’t meet your expectations, we’re here to assist. Below is our straightforward return policy for Australian customers:

You have 7 days from delivery to initiate a return

Items must be unworn and in original condition

Original packaging must be included

Proof of purchase is required

Condition Requirements

Items must be completely unworn

No signs of wear or damage to either the jewellery or packaging

How to Initiate a Return

To initiate a return please email us at returns@c-charlton.com. In your email please include the following information: 

Your full name

Order number

Brief reason for return